Policies

Policies

HytecExchange Policies:

No returns or exchanges after 14 days.

Purchase prices at time of order are final. All Layaways are non-refundable, and all payments are forfeited after 30 days of non-payment.

Cables can be returned within 14 days for full refund if unopened.
No returns on new or used computer systems or laptops.

All returns are subject to a 15% restocking fee. This covers the cost of the transaction, depreciation, testing, and repackaging.

No returns or exchanges will be accepted without original receipt.
No returns or exchanges without all original packaging, manuals, warranty cards, disks, cables, and boxes (all in new condition).

In-warranty returns are for repair/replacement only.

Labor and freight charges are non-refundable. No refund on deposit.

Returns must be made at our store location. Shipping charges to and from our store are the customer’s responsibility.

If an item being returned or exchanged is not in stock, Hytec will obtain a suitable replacement within 14 days.

Equivalent substitutions will be made for items that are out of production.

Open software can NOT be returned. We do not guarantee compatibility. Read the requirements prior to purchase.

Operating Systems can NOT be returned opened or unopened (due to Microsoft licensing restrictions).

Equipment Exchange Resource Systems, Inc. Policies:

Payment Options:

Money Orders, Cashiers Check, Personal or Business Check (shipment will be delayed until the check has cleared the bank)

Send all the Checks to:

Equipment Exchange Resource Systems, Inc.

8836 Washington Blvd. Unit #206. Jessup, MD 20794.

You can use PayPal to pay for items on this WEB site or directly to us ( subject to 2.3% additional charge ) please ADD 2.3% to the total cost: (Your price + Shipping charge) x 1.023%. Subject to our approval. People paying for eBay and other auctions DO NOT have to pay 2.3% fee.
You can use credit cards to pay directly to us ( subject to 3% additional charge ) please ADD 3% to the total cost: (Your price + Shipping charge) x 1.03%. Subject to our approval. Click here to print credit card payment form. People paying for eBay and other auctions DO NOT have to pay 3% fee.

Tax exempt resellers in Maryland must provide a reseller/tax exempt ID number and subject to approval.

How to buy on this site:

If item is currently featured on one of the WEB Auctions we will not pull it from auction early unless rules of the auction are met

We can refer you to corresponding Auction

We try to provide as much information about the item as we can, but we are not experts on every item we sell and we also expect that you know what the item is and how to make it function. It's very helpful to contact manufacturer's WEB site for the information and details before purchasing an item.

If you have questions please contact us:

For Home Users   admin@teamrs.com (Closed Sundays)
For Business Users business@teamrs.com (Closed Sundays)

Our helpful sales representatives will be happy to provide you with current availability and help you choose the best product for your needs. Although our internet inventory database is frequently updated, all products are sold on a "first-come", "first-served" basis and changes rapidly. We cannot guarantee that all displayed products will be available at the time of your request.

Order Available Product

Select Checkout option and Select payment option.

Remember, we sell on a "first come", "first-served" basis. We gladly accept business and personal checks, money orders. For credit card payments refer to our payment acceptance policy.

Shipping Policy:

Shipping options are: UPS, FedEx

We will ship via the USPS for smaller weight items (DVD's, Tapes, etc...).

Shipping and handling fee are non-refundable, this includes any type of return.

International shipping rates (outside the USA) are calculated on a case by case basis,.

Not all items are allowed for shipment outside the of United States.

Shipments within the state of Maryland will be charged 6% sales tax.

Return/Exchange Policy:

Please obtain RMA# (return merchandize authorization) from our representative.

Do not attempt to return items without authorization. It will be refused.

We also reserve the right not to issue a refund or exchange products if the item is damaged due to your poor return shipping methods and/or packaging.

All "FINAL SALE" and "AS-IS" items are not refundable for any reason. They were priced accordingly and sold AS-IS for a reason.

Please keep all paperwork All returns must include a copy of the original invoice/packing slip or other prove of purchase.

All items must be returned in the same condition as it was shipped.

A method of refund will be determined on case-by-case bases.